• OEMODM OEMODM
HOME
OEM/ODM/EMS
After-Sale-Service

After-Sale-Service

Weltweite Garantie/Service vor Ort

Onyx-Produkte verfügen standardmäßig über eine zweijährige weltweite Garantie, inklusive regionaler Servicestandorte. Auf Wunsch erhalten unsere Kunden ihren individuellen Anforderungen und dem Lebenszyklus des Produkts entsprechend eine Garantieverlängerung.

Verlängerte Garantie

Unsere Kunden haben die Möglichkeit einer Verlängerung ihrer
Garantielaufzeit. Unsere flexiblen Verlängerungsoptionen der Garantielaufzeit werden mit Blick auf die Bedürfnisse unserer Kunden entworfen, um mehr Effizienz und Servicekomfort bieten zu können und gleichzeitig eine längerfristige Wertsteigerung von Onyx-Produkten zu erreichen.

eRMA (Online-Service)

Onyx bietet seinen Kunden eine benutzerfreundliche und funktionsreiche, webbasierte Plattform für die elektronische Warenrücknahmegenehmigung (eRMA). Unser eRMA-System liefert Echtzeitinformationen für diverse Services, einschließlich RMA-Ticketrequest, Produktreparaturverfolgungsstatus, Erhalt von Produktreparaturberichten und Änderung der Einstellungen der Benutzerkonten.

Privacy Policy

  1. Introduction Thank you for visiting Onyx Healthcare Inc. Your personal privacy is absolutely respected and protected by the website. To help you understand how the website collects, uses and protects your personal information, be sure to read the website "Privacy Policy". Thank you!
  2. Scope of Application 1. Applicable: on "Onyx website" or its related activities involving personal information collecting, using, and protecting. 2. Not Applicable: an independent management and operation third-party website linked thru Onyx website . Each website has own unique privacy policy, so the liability is separated. When users make an inquiry on these websites, be sure to follow the particular website's privacy policy for all personal information.
  3. Policy Content
    1. Collect Information:
      • For the simple Onyx website browsing and file downloading, users will not be collected for any personal information.
      • The website will record user IP address, time of Internet access, and the number of information search.
      • When using various services on Onyx website, such as quote inquiry, we will ask users to provide the full name, phone, fax, e-mail and the respective authorities.
    2. Use Information: Due to website internal management, by user's website access information, website traffic and online behavior can be processed as a "total analysis" for the important reference to enhance service quality, and this analysis will not apply to any "individual user".
    3. Information Sharing: Unless your agreement or special law regulations, Onyx Healthcare Inc. will never sell, exchange, or rent any of your personal information to other groups, individuals or private companies However, except for the following circumstances:
      • Cooperate with the lawful administration of justice if needed.
      • Cooperate with the related authorities in accordance with operational needs for investigation or use.
      • Disclosure is required by law, or for maintenance, improvement and management of the website service.
    4. Cookies on Your Browser File:
      • To provide a better, a more personalized service, and to facilitate your participation in activities, cookies changes as your personal activities on the website change.
      • In order to count the number of visitors and analyze browsing patterns to understand the state of web browsing, the website will hold on the principle of privacy protection to write and read cookies in your browser.
  4. Consultation If you have any questions or comments regarding the privacy policy on this website, please email or call to contact us.
  5. Revision of Privacy Policy Privacy Policy of this website will be revised at any time in response to demand. As revision takes place, the new terms will be published on the website.

Wir verwenden Cookies, um die auf unserer Website angebotenen Dienste und Funktionen bereitzustellen und die Benutzererfahrung zu verbessern. Durch die Nutzung dieser Website stimmen Sie der Verwendung von Cookies zu.